Leo A Daly & Lockwood, Andrews & Newnam, Inc.

  • Director of Operations

    Job Locations US-DC-Washington
    Req No.
    Regular Full-Time
  • Overview


    The Director of Operations will have overview responsibility for Architectural Design services for project delivery, risk management, quality of design and technical processes, financial management, and marketing as it relates to repeat business. The Director of Operations will be responsible for day-to-day operational management, playing a pivotal role in keeping all aspects of the practice connected including IT, Human Resources, and facility management. In addition, the Director of Operations will participate in a variety of general management activities, such as business planning, budgeting and marketing, to assure that the project delivery process is in alignment with the firm's professional goals and commitments.


    • Lead and manage overall operations and profitability of the Washington DC office, in accordance with the business goals of the firm and offices,
    • Lead monthly project reviews to define critical success factors for specific clients and projects, and develop strategies and tactics to achieve them while mitigating business risks,
    • Ensure the quality of the project deliverables through strong QA/QC Review, hiring, training, and utilization of staff, leveraging efforts to maximize value for the firm,
    • Evaluate and mentor staff to encourage professional growth and leadership development,
    • Participate in marketing activities to help develop proposals, project scopes, fees, and participate in interviews,
    • Function as the Principal-in-Charge on projects,
    • Create and manage the office's operating budget,
    • Monitor financial performance, including Direct Labor Multipliers, Overhead, and Staff Utilization,
    • Use and promote collaborative behavior particularly with other senior leaders including the Managing Principal, Design Director, Director of Interiors, Finance Manager, and Project Managers,
    • Work with corporate leadership to communicate and achieve overall business goals and aspirations,
    • Improve processes and efficiencies through innovation


    • Degree in Architecture,
    • Registered Architect,
    • Minimum of 15 years experience,
    • Familiarity with Washington DC metro area and throughout the states of Maryland and Virginia,
    • Ability to build extensive and reputable relations with clients and community members in the region,
    • Recent experience with operational management of an architecture, engineering, or multi-disciplinary practice,
    • Ability to plan the tasks and resources of architectural design projects,
    • Thorough understanding of the legal and financial aspects of professional practice, particularly as they relate to fee, risk management, and contract negotiation,
    • Ability to analyze problems, synthesize ideas and contributions, present solutions for discussion, and facilitate and negotiate successful resolution,
    • Ability to interact successfully with clients, other professional disciplines, and staff at a variety of levels,
    • Ability to set appropriate standards for professional performance and implement methods and techniques to increase effectiveness,
    • Intelligent, talented, and collaborative self starter, with mature judgment about people and projects,
    • Computer literate (Excel, Word, Newforma, Nasuni, Outlook, Deltek Vision)




    EEO Information

    Leo A Daly Company is an Equal Opportunity Employer and gives consideration for employment to qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Leo A Daly Company, is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the Human Resources Department at 402-391-8111. For more information about your rights under the law, see EEO is the Law


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